Customer Service Is The New Marketing

Customer Service Is The New Marketing

Customer service is the new marketing. This statement may sound suspect coming from me, a customer service consultant; it sounds like an example of “when you have a hammer, every problem looks like a nail” thinking on my part, or even...
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Uber re-launches autorickshaw service in India

Uber re-launches autorickshaw service in India

Cab-hailing major Uber is re- launching its ‘AUTO’ service in India, almost two years after shutting down the offering in March 2016, starting with Bengaluru and Pune. The US-based company, which is locked in an intense battle with homegrown player...
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Consider service charge by hotels as income: Paswan to CBDT

Consider service charge by hotels as income: Paswan to CBDT

With some hotels and restaurants still levying service charge, the consumer affairs ministry has asked the Central Board of Direct Taxes (CBDT) to consider service charge as income while assessing the tax returns. At present, some hotels and restaurants are...
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IBM launches Watson cognitive marketing service

IBM launches Watson cognitive marketing service

IBM has announced a new service for marketers hoping to tap into behavioral analytics to increase the success of targeted, personalized campaigns. Big Blue announced IBM Watson Marketing Insights on Sunday. In the announcement, the Armonk, New York-based firm ...
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IBM launches Watson cognitive marketing service

IBM launches Watson cognitive marketing service

IBM has announced a new service for marketers hoping to tap into behavioral analytics to increase the success of targeted, personalized campaigns. Big Blue announced IBM Watson Marketing Insights on Sunday. In the announcement, the Armonk, New York-based firm ...
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Google Pixel Resellers See Their Google Accounts Locked for Violating Terms of Service

Google Pixel Resellers See Their Google Accounts Locked for Violating Terms of Service

Some of Google’s unwitting users are learning a harsh lesson: If you violate the company’s policies, it can abruptly cut you off from your Gmail account, online photos and other vital digital services. Several people who recently bought Google&#821...
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